Руководитель отдела продаж / Head of Sales
от 500000-2000000 ₸
Международная компания, развивающая присутствие в Казахстане, ищет Руководителя отдела продаж / Head of Sales для запуска и развития локального коммерческого ...
Head, Ground Handling
Описание вакансии
Responsibilities:
Lead and oversee all ground handling operations, including passenger, baggage, cargo, mail and aircraft services.
Ensure compliance with aviation safety, security requirements, company procedures and international standards, including IOSA.
Manage cooperation with airports, ground handling companies and other service providers across the airline’s network.
Support the launch of new destinations by arranging ground handling services and selecting suitable suppliers.
Monitor service quality, operational performance and contractual obligations of external partners.
Drive continuous improvement, digitalization and implementation of best practices within ground operations.
Maintain high customer service standards and ensure effective handling of passenger feedback and complaints.
Lead, develop and motivate the Ground Handling team.
Requirements:
Bachelor’s degree; aviation-related education is preferred. MBA/EMBA is an advantage.
Minimum 7 years of relevant experience in civil aviation, preferably in ground handling, flight operations or aircraft operations.
At least 3 years of managerial experience in ground handling.
Strong knowledge of ground handling processes, aviation safety requirements and industry standards, including ICAO, IATA/IOSA and relevant ground operations manuals.
Proven experience working with airports, ground handling providers, suppliers and regulatory authorities.
Strong leadership, negotiation, stakeholder management and decision-making skills.
Experience in process improvement, operational efficiency and implementation of new practices or technologies.
Proficiency in Kazakh and English (C1).
О компании «VIETJET QAZAQSTAN»
QAZAQ AIR was established on April 1, 2015 and operated its first commercial flight on August 27, 2015.
The airline is an official member of IATA and has been successfully certified under the IATA Operational Safety Audit (IOSA) program since 2018.
On May 6, 2025, in the presence of Kassym-Jomart Tokayev, President of the Republic of Kazakhstan, and Mr. To Lam, General Secretary of Vietnam, the privatization of QAZAQ AIR was completed.
The shareholders of QAZAQ AIR are:
- Samruk-Kazyna JSC – 49%
- Central Asia Aviation Holdings Limited (part of the Vietnamese Sovico Group) – 49%
- Kazasia Holdings Limited – 2%
On the same day, during the Kazakhstan–Vietnam Business Forum in Astana, QAZAQ AIR and Vietjet announced a strategic partnership and the launch of the new brand — Vietjet Qazaqstan.
