Admissions Specialist in Almaty Campus

Описание вакансии

IMPORTANT!
The minimum English level required is C1 (Advanced).
Please submit your CV in English — applications in other languages will not be reviewed!

Coventry University Kazakhstan is opening its doors in Almaty, and we are looking for a Admissions Specialist to join our growing team. This is a great opportunity to be part of a new campus launch and contribute to building a strong, supportive, and people-focused working environment from the very beginning.

Job Purpose:

The Admissions Specialist supports the delivery of an efficient, compliant and customer-focused admissions process from application to enrolment. The role contributes to smooth admissions operations and effective collaboration across the university, ensuring a positive experience for applicants and adherence to institutional and regulatory requirements.

Key Responsibilities:

• Support the daily operations of the Admissions Department, performing the full range of admissions duties in line with established policies, procedures and service standards.

• Process applications from initial enquiry through to enrolment, ensuring accuracy, completeness of documentation, and timely communication with applicants.

• Support the admissions and enrolment of international students by ensuring accurate handling and verification of required documentation in accordance with institutional policies and local regulations.

• Ensure the timely preparation and provision of university-issued documents required for the registration and onboarding of international students, while maintaining accurate student records and compliance with applicable regulatory requirements.

• Maintain accurate applicant records and ensure all admissions documentation is stored and processed in accordance with institutional requirements and data protection standards.

• Support colleagues by sharing knowledge of admissions policies, procedures and regulatory requirements to contribute to consistent and compliant practice across the team.

• Assist Head of the Department in the review and continuous improvement of admissions processes and administrative procedures to support operational efficiency and service quality.

• Monitor and respond to enquiries via the Admissions mailbox, ensuring timely responses and high customer service standards.

• Participate in staff training and support the effective use of admissions systems, tools and processes.

• Support the organisation and administration of State Scholarship processes in collaboration with university leadership and academic staff, ensuring accurate record management and timely processing of required documentation.

• Support colleagues by maintaining accurate records and organisation of Bitrix documentation, OneDrive folders, and other shared admissions resources.

• Take responsibility for the management, storage, and maintenance of applicants’ digital and physical files, ensuring accuracy, accessibility, confidentiality, and compliance with institutional requirements.

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