Remote HVAC Sales & Customer Support Manager

Описание вакансии

компания "match me"

green ductors is seeking motivated and reliable hvac technicians to join our growing team. this is an excellent opportunity for individuals looking to build a long-term career in the hvac industry while gaining hands-on experience and developing technical skills.

you will communicate with english-speaking customers, handle warm inbound leads, make follow-ups, answer questions about services and pricing, schedule appointments, upsell services, coordinate with technicians, and keep records updated in crm / internal tools.

key responsibilities

• perform hvac installations, maintenance, and basic repairs
• work alongside experienced technicians on residential and commercial projects
• follow all safety procedures and quality standards
• support daily operations and contribute to team efficiency
• continuously develop technical knowledge and field experience

must-have requirements:

• fluent russian.
• upper-intermediate english or higher, with a strong desire to improve.
• comfortable speaking with us customers by phone.
• previous experience in sales, customer support, call center, scheduling, or similar role.
• ability to work 11 am – 8 pm est.
• good internet connection, quiet workplace, and headset.
• organized, reliable, and comfortable working remotely.

compensation:
$1,200/month start.
after ~30 days internship/probation, raise to $1,300/month.
after ~90 days, potential raise to $1,500/month.
bonus possible for improving sales scripts and helping develop the price list matrix.

schedule:
11 am – 8 pm est.

feedback:

first stage is ai-based interview. you'll receive invitation via e-mail and after the interview will be redirected to the head of sales department. please stay in touch via e-mail at your cv

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