Client Operations & Solutions Specialist

Описание вакансии

Client Operations & Solutions Specialist

Location: On-site | Full-time | Almaty (Evening shift)
Department: Client Operations

Who We Are

At GMY Consulting Group, we go beyond outsourcing — we are a people-first, purpose-driven company.

We support U.S.-based businesses across industries like e-commerce, healthcare, insurance, creative media, and tech with tailored services such as:

- Amazon PPC & e-commerce support
- Bookkeeping & data analytics
- Medical billing & insurance claims
- Customer service & virtual assistance
- Graphic & video design — and much more

Our global team blends innovation, reliability, and creativity to deliver meaningful results and build strong, long-term partnerships.

About the Role

We're looking for proactive, motivated individuals to join our Client Operations team. In this role, you'll support U.S.-based clients by helping with key operational and communication tasks.

As a Client Operations & Solutions Specialist, you will:

- Accurately manage data entry and administrative tasks
- Communicate with clients via apps, email, and phone
- Ensure smooth daily operations and high customer satisfaction
- Learn and use new tools with confidence and efficiency

No prior experience is required — we offer full paid training!

Career Tracks You Can Grow Into

Once you master the basics, you can grow into one of the following professional tracks — based on your interests and strengths:

Medical Biller

Review medical records, apply ICD/CPT codes, submit insurance claims, and follow up on denials.

Insurance Claims Adjuster

Process claims, investigate discrepancies, work with carriers, and resolve disputes.

Data Analyst

Compile and analyze data, build dashboards, and generate insights to drive business performance.

Personal Assistant (Virtual Executive Support)

Manage calendars, arrange travel, coordinate meetings, and support U.S.-based executives.

Amazon PPC Specialist

Create and optimize advertising campaigns, manage budgets, and track performance metrics for e-commerce clients.

We’re Looking for Someone Who Is:

✅ Eager to learn and grow in a global business environment
✅ Detail-oriented, organized, and dependable
✅ A team player who thrives on ownership and initiative
✅ Fluent in English (spoken and written)
✅ Comfortable with MS Excel and online tools
✅ Quick to adapt and loves solving problems

Why Join GMY Consulting Group?

Gain real-world business experience across industries
Clear career development paths
Supportive, friendly, and collaborative culture
Merit-based promotions and long-term opportunities

Work Schedule

Full-time | On-site | Evening shift (Almaty time):
17:00 – 01:00 (March–November)
18:00 – 02:00 (November–March)

What We Offer

Paid training from day one
Competitive salary + performance bonuses
Paid taxi ride home
Open to university students
International experience in B2B industries

Apply now with your resume in English. No experience? No problem — we’ll teach you everything you need to succeed.

Ключевые навыки (Key Skills)

* English — C1 (Advanced)
* MS Excel
* Business communication
* Client-focused mindset
* Willingness to learn

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