компания bts digital btsdigital - это крупная it-компания на рынке казахстана, которая разрабатывает современные решения для миллионов пользователей, как для ...
Business Operations Specialist
Описание вакансии
We are looking for a Business Operations Specialist to support a senior leader by improving workflows, introducing AI and automation solutions, and providing analytical support.
As a Business Operations Specialist, You Will:
- Analyze and optimize existing workflows and operational processes.
- Identify repetitive tasks and implement automation and AI-powered solutions, including AI agents.
- Develop and maintain processes, controls, and operating procedures.
- Collect and analyze operational data, prepare reports and dashboards, and provide actionable insights.
- Lead process improvement and automation initiatives from idea to implementation.
- Research and implement AI, automation, and productivity tools to improve operational efficiency.
- Support ad-hoc analytical and operational projects for senior management.
You're a Perfect Fit If You Have:
- 2+ years of experience in Business Operations, Process Improvement, Business Transformation, Management Consulting, Strategy & Operations, Project Management, or a related field.
- Experience with process optimization, automation, or operational improvement.
- Hands-on experience with AI tools, AI agents, and automation platforms such as ChatGPT, Claude, Copilot, Gemini, Power Automate, or similar.
- Strong analytical skills and advanced Excel skills.
- Ability to independently identify problems, structure tasks, and implement solutions.
- Proactive mindset, attention to detail, and strong communication skills.
- English — B2 or above.
О компании «KPMG»
KPMG is a global network of professional firms providing Audit, Tax and Advisory services. We have 219,000 outstanding professionals working together to deliver value in 147 countries worldwide.
KPMG has been working in Kazakhstan since 1996, and our essential principle has always been to use the firm’s global intellectual capital, combined with the practical experience of our local professionals. We have about 600 employees and full operating offices in Almaty, Nur-Sultan, Atyrau and Bishkek.
Our global experience is thus complemented by the skills of local professionals, an invaluable asset for any client operating in or considering a move into a new and unfamiliar market. Our teams can offer realistic but internationally strategic sophisticated recommendations in line with local market conditions.
