Senior Project Manager — AI Data Collection & Annotation

Описание вакансии

компания "richfield tech"

senior project manager — ai data collection & annotation

why this role exists
andovar's dca division builds multilingual speech, text and image datasets — collection, transcription and annotation — for some of the world's largest technology and ai companies. it is the fastest-growing part of the business, and delivery complexity has outgrown coordination-style project management. we are hiring a senior pm to own our most complex accounts end-to-end, lead a distributed delivery pod, and make delivery predictable: problems surfaced in week one, not at 70% delivered.

this is a senior, decision-making role. you will run accounts the way an owner would — feasibility before commitment, margin visibility throughout, and a team that gets stronger under you. you do not need to come from ai data: we can teach the domain. what we cannot teach is agency craft — managing client
expectations, handling unknowns, and chasing down what your project needs.

what you will own
account and delivery ownership
own 2–4 complex, high-volume accounts end-to-end — including new-client pilots where speed and
first impressions decide whether the account scales.
install early-truth checkpoints on every project: pilot batches, week-one acceptance-rate checks, and
contributor-funnel math, so wrong assumptions surface while they are still cheap to fix.
run delivery against explicit capacity math — what one pm, one language, one contributor pool can
produce per day — instead of gut-feel commitments.
client leadership
lead client communication for your accounts: pilot reviews, scope negotiation, delivery forecasts and
risk calls. you keep control of scope in writing.
translate ambiguous client requirements into precise operational instructions, acceptance criteria
and qa workflows.
handle unknowns openly: surface them early, convert them into questions with owners and dates,
and manage client expectations while they are being resolved.
proactively reach out — to client stakeholders and to internal departments (recruitment, vendor
management, engineering, finance) — to get what your project needs. you chase; you don't wait.
pre-sales, commercial and margin
participate in pre-sales for your domain: quotation, sampling and pilot scoping alongside sales — and
give a feasibility verdict before we commit, not after.
track project-level financials — budget, vendor spend, forecast vs. actual — and flag margin erosion
early enough to act on it.
own the invoicing step on your accounts: accurate, on-time invoicing inputs, and follow-up with the
client through to payment.
team leadership
lead a pod of project coordinators, interns and freelance pms across countries; design shift coverage
and handovers so client hours (including us/eu evenings) are covered without single points of
failure.
mentor juniors to independently run standard projects, so senior time stays on client-facing and
high-complexity work.
own escalations on your accounts and resolve them; escalate upward with options, not problems.
process and instrumentation
improve sops, trackers and reporting so status reflects reality — acceptance rates, throughput and
margin visible weekly, not discovered at invoicing.

what success looks like
first 90 days: you own 2–3 key accounts including one live pilot; weekly reporting on your accounts
shows real acceptance rates, forecast vs. actual and margin status; invoicing goes out accurately and
on time; your coverage plan has no single point of failure.
by 12 months: your accounts deliver on time at or above target margin; at least two coordinators
you mentor run standard projects independently; every new deal in your domain gets your feasibility
and estimation input before commitment.

requirements
you must be able to shоwevidence of all of the following:
agency-side experience is mandatory: 5+ years delivering projects for external clients in an agency or
client-services environment — software development, research/custdev, data collection or related —
of which 2+ years at senior level.
owned client relationships directly — expectations, escalations and scope negotiations, not just the
trackers. you can shоwhow you kept a client confident through a project going sideways.
a proactive operating style with evidence: you reach out to client stakeholders and internal
departments to unblock your projects, surface unknowns early, and turn them into named risks with
owners and dates.
managed distributed freelance, vendor or subcontractor delivery teams, including performance
management.
ran projects with budget or financial responsibility: budgeting, forecasting, vendor spend control,
and invoicing follow-through with clients.
participated in pre-sales: quotes, proposals, samples or pilots — and can talk about one you shaped.
mentored or led junior pms or coordinators.
fluent professional english, written and spoken (c1+); confident client-facing communication.
based in asia time zones (utc+5 to utc+9), with flexibility for evening calls with us/eu clients.
advanced command of project tracking and reporting tools (excel plus airtable, jira, asana or similar).

preferred
experience in ai data collection, annotation, machine learning pipelines or content operations
(speech/audio, code-switching or biometrics a strong plus) — valued, but not a gate.
experience building cost models or quotes for services businesses.
experience designing shift or coverage models for follow-the-sun operations.
a second working language.

what we offer
remote-first role with a distributed, international team. (possible relocation to bangkok,thailand).
senior scope with real decision authority — and a visible path toward program manager / head-of-delivery responsibility as the division grows.
direct exposure to frontier ai companies and the fastest-growing segment of the language industry.
compensation built for owners: base salary plus a bonus on each successful project close — you share directly in the outcomes you deliver.

how we hire
four stages, typically within 2–3 weeks: application screening, a short hr call, a structured interview, and
a practical case with a live working session.