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Enrollment Advisor
Описание вакансии
Enrollment Advisor
About the role The Enrollment Advisor role sits within Innotech's admissions team, responsible for guiding prospective students through the enrollment journey — from first contact to a confirmed seat. This role owns the personal relationship with applicants, keeps the CRM pipeline moving, and directly drives the university's enrollment numbers.
Responsibilities
- Consult prospective students and their parents (by call, video call, or in person) on programs, admission requirements, tuition, and financial aid/scholarship options.
- Manage a personal pipeline of leads in the CRM — from first contact through to enrollment — ensuring timely follow-up at every stage of the funnel.
- Qualify and nurture inbound leads generated by marketing campaigns, converting interest into completed applications.
- Guide applicants through the full admission process: document collection, application submission, entrance requirements, and deadlines.
- Meet individual and team enrollment targets (conversion rate, number of enrolled students) set together with the Head of Admissions.
- Share structured feedback with the marketing team on lead quality and funnel drop-off points.
- Represent the university at events (open days, campus tours, education fairs), engaging prospective students face to face.
- Keep every interaction accurately logged in the CRM to support reporting and forecasting.
Requirements
- 1-3+ years of experience in sales, admissions, customer service, or another consultative, target-driven role — experience in education is a strong plus.
- Strong communication skills — persuasive, empathetic, able to build trust with students and parents and to handle objections calmly.
- Comfortable working with a CRM system and managing a structured, multi-stage pipeline with dozens of leads at once.
- Result-oriented — motivated by targets and comfortable being measured on conversion numbers.
- Fluent English; Kazakh and/or Russian a plus, given the international student base.
- A plus: experience in international education, study-abroad consulting, or B2C sales with a long decision-making cycle.
Conditions Work at a fast-growing international education venture, a partner of Arizona State University. Office in Almaty. Compensation discussed following the interview.
О компании «University of Innovation and Technology Powered by Arizona State University»
Innotech Powered by Arizona State University is a new-generation technological university in Kazakhstan developed in partnership with Arizona State University, ranked #1 most innovative university in the U.S. for eleven consecutive years by U.S. News & World Report (2016-2026).
Innotech is designed to deliver world-class education that combines international academic standards with modern teaching approaches and industry-driven learning. Students study through programs aligned with global academic models and focused on the skills needed in today’s technology-driven economy.
Innotech operates as a private international university, bringing together global expertise, innovative programs, and real-world learning experiences to prepare future leaders, entrepreneurs, and technology professionals.
Students may also have opportunities to pursue degree pathways with Arizona State University, allowing them to graduate with a Kazakhstan degree from Innotech and an American degree from Arizona State University.
