компания genesis group ag ???? we're hiring: b2b customer support specialist???? location: remote ???? about usyesim is an international esim provider with 7+ ...
Air Freight Department Specialist
Описание вакансии
компания "azurite logistics"
we are looking for an air freight department specialist to manage end-to-end air freight operations, including quotations, shipment coordination, documentation, customer communication, carrier management, invoicing, and resolution of operational issues to ensure seamless delivery of international shipments.
areas of responsibility
- prepare and provide air freight quotations for international import and export shipments.
- receive, process, and manage customer orders in accordance with company procedures and service standards.
- arrange international air and multimodal transportation, including route planning and carrier/subcontractor selection.
- coordinate shipment activities with customers, airlines, agents, carriers, customs authorities, and other stakeholders throughout the transportation process.
- monitor and oversee shipments at all stages, ensuring timely pickup, transit, delivery, and compliance with agreed timelines.
- track shipment status and provide customers with timely updates and progress reports.
- prepare, review, and manage transportation, customs, insurance, and other related shipping documentation.
- support the financial administration of shipments, including document verification, invoicing, and shipment closure.
- resolve operational issues, shipment disruptions, exceptions, and claims in a timely and professional manner.
what do we expect
- minimum 2 years of experience in air freight operations, freight forwarding, airlines, gsa/gssa organizations, or handling agents.
- strong knowledge of the kazakhstan air freight market and practical experience working with airlines, agents, airports, and other logistics service providers.
- good understanding of international air cargo regulations and industry standards, including incoterms and iata dangerous goods regulations (dgr).
- solid knowledge of air freight pricing principles, chargeable weight calculations, and freight rate structures.
- experience in organizing and coordinating international air freight and multimodal transportation services.
- understanding of customs clearance procedures and international shipping processes.
- proficiency in preparing and handling transportation and shipping documentation, including awb, commercial invoices, packing lists, certificates, and related documents.
- proficient in microsoft office applications; experience with tms, 1c, or other logistics management systems is an advantage.
- fluency in russian and english, with the ability to conduct business correspondence and negotiations in both languages.
- strong sense of responsibility, proactive approach, ability to manage multiple priorities, and effective communication skills when interacting with customers and business partners.
what do we offer
- work in an international and fast-growing group
- competitive compensation (base salary and discretionary bonus based on kpi and group performance)
- corporate training programs focused on professional development (hard skills) and leadership growth
- premium voluntary medical insurance or flexible benefits package
- additional paid vacation days based on tenure
- fully covered sick leave and social leave
- mobile phone expense coverage and a company phone if required
- corporate taxi service for business purposes and exclusive discounts on partner services
- a friendly team, a positive work environment, and regular corporate events, including social projects initiated by the company
conditions
- comfortable office in the city center at 15 republic square, almaty
- work schedule 5/2: 09:00-18:00 or 08:00-17:00
