компания genesis group ag ???? we're hiring: b2b customer support specialist???? location: remote ???? about usyesim is an international esim provider with 7+ ...
Front Desk Specialist
Описание вакансии
Front Desk Specialist
About the role
The Front Desk Specialist is the first point of contact for Innotech — welcoming students, parents, guests, and partners at the campus reception, and ensuring smooth day-to-day front-office operations. This role plays a key part in shaping the first impression of the university for prospective students and visitors.
Responsibilities
- Greet and assist visitors, students, parents, and guests at the front desk in a professional and friendly manner.
- Answer and direct incoming calls, emails, and general inquiries to the relevant department.
- Manage the reception area, including scheduling meeting rooms and coordinating visitor access.
- Support campus tours and Open Day logistics — welcoming guests and coordinating with the admissions/marketing team.
- Handle incoming and outgoing correspondence, courier deliveries, and office supplies.
- Maintain visitor logs and basic front-office documentation.
- Coordinate with facilities, security, and admin teams to ensure the campus runs smoothly on a daily basis.
- Provide administrative support to different departments as needed.
Requirements
- Previous experience in a front desk, reception, or customer-facing administrative role.
- Excellent communication and interpersonal skills — friendly, professional, and service-oriented.
- Strong organizational skills and attention to detail.
- Ability to multitask and stay calm under a fast-paced, dynamic environment.
- English at a level sufficient for daily communication with international staff and guests (from Intermediate).
- A plus: experience working in an educational institution or with a young/student audience.
Conditions
Work at a fast-growing international education venture, a partner of Arizona State University. Office in Almaty. Compensation discussed following the interview.
О компании «University of Innovation and Technology Powered by Arizona State University»
Innotech Powered by Arizona State University is a new-generation technological university in Kazakhstan developed in partnership with Arizona State University, ranked #1 most innovative university in the U.S. for eleven consecutive years by U.S. News & World Report (2016-2026).
Innotech is designed to deliver world-class education that combines international academic standards with modern teaching approaches and industry-driven learning. Students study through programs aligned with global academic models and focused on the skills needed in today’s technology-driven economy.
Innotech operates as a private international university, bringing together global expertise, innovative programs, and real-world learning experiences to prepare future leaders, entrepreneurs, and technology professionals.
Students may also have opportunities to pursue degree pathways with Arizona State University, allowing them to graduate with a Kazakhstan degree from Innotech and an American degree from Arizona State University.
