Head of Integrated Facilities Management (IFM)

Описание вакансии

компания "юсс супорт сервисез"

requirements:

• higher technical or relevant education (facility management, engineering, construction, industrial operations). postgraduate qualification in a related field is an advantage.
• minimum 10 years' experience in facility management / technical maintenance of buildings and engineering systems, including at least 5 years in a senior management role at remote production sites (shift camps, gok, industrial facilities).
• proven experience managing multiple sites simultaneously (multi-site), with combined managed headcount exceeding 200.
• knowledge of building engineering systems maintenance (electrical, hvac, water supply and sewage, refrigeration and laundry equipment), pm/ppr principles, loto and permit-to-work procedures.
• experience working with a cmms (e.g. dimo maint or equivalent): task assignment, data quality control, ensuring work order closure reflects actual service outcomes.
• knowledge of rk labor and industrial safety requirements (rk labor code, fire and industrial safety rules, electrical installation and safety rules), experience embedding a goal zero safety culture. people management, client relationship and problem solving etc.
• experience managing fm/ifm contracts: sla/kpi management, claims and non-conformance handling, client liaison on service scope and quality.
• strong proficiency in ms office (excel, word, powerpoint, outlook); experience with cmms and staffing/resource planning systems.
• kazakh and russian language required; english desirable (business correspondence and reporting).
• knowledge of rk labor legislation, including requirements for documenting position-combination arrangements (article 111, rk labor code).
• willingness to travel regularly between the sites and to work on a rotational schedule.

• provides overall leadership and coordination of fm service delivery (technical maintenance/oto, catering, housekeeping, laundry, landscaping, transport) at sites in accordance with the contract and technical specifications.
• manages and develops site/fm manager teams at both sites; ensures staffing levels are maintained per the approved manning table
• ensures staffing levels and personnel qualifications meet client requirements; prepares and defends staffing business cases with company management.
• organizes and oversees pm/ppr processes and cmms operation; ensures the accuracy of work performed data rather than relying solely on ticket-closure status.
• identifies and documents equipment and facility condition deficiencies; initiates claim-support reports and non-conformance acts using neutral, non-attributive language.
• maintains regular liaison with client representatives at both sites on scope, quality and kpi matters; escalates critical issues promptly and in writing.
• ensures compliance with rk and client labor, fire and industrial safety requirements, including goal zero rules, permit-to-work, loto, and atex requirements for r600a refrigerant equipment.
• identifies gaps in contractual allocation of responsibility (e.g. hse accountability for personnel receiving task assignments directly from client foremen) and initiates formal correspondence on such matters before an incident occurs.
• ensures compliance with rk labor legislation, including proper documentation of position-combination arrangements, and prevents use of such arrangements as a substitute for filling vacancies.
• manages the fm budget across both sites and controls costs; prepares weekly and monthly reports for company and client management.
• coordinates with client procurement regarding spare parts supply (spare parts procurement is the client's responsibility).
• ensures the development of professional skills and competencies of fm department staff.
• performs other duties assigned by the general director within the scope of their competence.

employment conditions:

• position based in astana, almaty or atyrau, with frequent travel to our other sites depending on operational requirements
• work schedule 5/2

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